Shipping & Delivery
Global Shipping. Transparent Policies.
We Ship Worldwide for FREE
No matter where you are, we bring your favorite anime merchandise to your doorstep without extra shipping costs on standard orders.
Standard Shipping
- 7 - 14 Business Days (Average)
- Cost: FREE
Customs & VAT Covered
For the best customer experience, OtakuSky covers Customs Duties for US customers and VAT for European customers.
You receive your package hassle-free, with no hidden fees upon delivery.
Expedited Shipping
- 3 - 7 Business Days (Express/Special Lines)
- Cost: Calculated at Checkout
Customs Duties Apply
Due to different customs declaration methods for express couriers (DHL/FedEx/UPS), we DO NOT cover taxes for expedited shipping.
Any VAT or Customs Fees must be paid by the customer to the carrier or local customs.
Processing Time
Since many of our items (like Cosplay Costumes and Made-to-order Dakimakura) are handcrafted, please allow 3-5 business days for order processing before shipment. You will receive a tracking number via email once your order has been dispatched.
Discrete Packaging
Your privacy matters. All orders are shipped in plain, opaque packaging. The shipping label will not disclose the specific contents of your package (e.g., labeled as "Textile" or "Apparel").